Privacy Policy

This Privacy Policy explains how No Alibi Performance handles information submitted through this website. This site is intended for customers and prospective customers interested in automotive performance and repair services.

1. Information we collect

When you submit the build request form, we may collect your name, email address, optional phone number, preferred contact method, vehicle information, requested service and the project details you choose to provide. We may also receive basic technical information automatically from the website host, such as IP address, browser type, device information and request logs used for security and operation.

2. How we use information

Information is used to respond to inquiries, evaluate project fit, prepare estimates, schedule or manage authorized work, communicate about a vehicle or invoice, prevent abuse and maintain business records. We do not use the contact form to collect full payment-card numbers.

3. Website hosting and form processing

This website may be hosted by a third-party hosting provider. If hosted on Netlify, form submissions may be processed and stored using Netlify's form services. Hosting providers may process technical information necessary to deliver and secure the site.

4. Payments

If you pay an invoice online, the payment may be handled by third-party providers such as Stripe and/or Invoice Fly. Those providers collect and process payment information under their own terms and privacy policies. No Alibi Performance generally receives transaction and payment-status information rather than your complete card details.

5. Sharing

We do not sell personal information. Information may be shared with service providers when reasonably necessary to operate the website, process payments, communicate with customers, obtain approved parts or services, comply with law, protect rights or investigate fraud and disputes.

6. Retention

Inquiry and business records may be retained as reasonably necessary for customer service, estimates, invoices, warranty documentation, dispute handling, accounting, legal compliance and business operations. Retention periods may vary depending on the type of record and whether the inquiry becomes an authorized job.

7. Security

Reasonable measures are used to protect information, but no website, email system or online service can be guaranteed completely secure. Do not submit sensitive identifiers, passwords, full card numbers or unrelated confidential information through the build request form.

8. External links

This site may link to Instagram, payment services or other third-party websites. Their privacy practices are governed by their own policies.

9. Your choices

You may request correction or deletion of website inquiry information when legally and operationally appropriate. Some records may need to be retained for invoices, accounting, authorized repairs, warranty matters, fraud prevention or legal obligations.

10. Contact

Privacy questions can be submitted through the website contact form or by messaging @noalibiperformance on Instagram.